This Privacy Policy explains how Velno collects, uses, stores, and protects information when you use the app and related services. Velno is designed to generate emotion-expression text from photos and to help you save, copy, and manage generated results on your device. We are committed to minimizing data collection and using information only as needed to provide the app’s core features.
By using Velno, you acknowledge that we may process certain information necessary to operate the app, including photos you choose to upload, generated text, basic device and usage information, and support communications if you contact us. We do not use your information for advertising, profiling, or selling, and we do not allow third parties to use your content for their own purposes.
We keep information only for as long as it is needed for the purposes described in this policy or as required by law.
Your information may be processed in countries or regions different from where you live. This may happen because our servers, infrastructure providers, or support tools operate in multiple locations. When data is transferred across borders, we take steps designed to protect it and to ensure it is handled according to this Privacy Policy and applicable legal requirements.
Velno does not perform facial recognition, biometric identification, or biometric analysis. We do not create face templates, facial embeddings, or similar biometric profiles. If an uploaded image contains a face, it is used only to support the image-based text generation feature and is deleted after processing is completed.
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include encryption in transit, access controls, limited internal access, server-side security practices, logging for abuse detection, and secure deletion procedures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our app, legal requirements, or operational practices. If we make material changes, we will provide a notice through the app or by other reasonable means. The updated policy will become effective on the date shown above or on the date stated in the notice. Your continued use of Velno after an update means you accept the revised policy.
We use information only to provide and improve Velno’s core functionality, including image processing, text generation, saving history, account-free usage management, customer support, and service maintenance. We do not use your information for AI training, advertising, profiling, or selling. We do not use your uploaded content or generated output for unrelated purposes.
Velno is intended for users who are 17 years of age or older. We do not knowingly collect personal information from children under 17. If we become aware that a user under 17 has provided personal information, we will take steps to delete it as soon as reasonably possible.
Information you provide: We may collect the photos you choose to upload, text you generate or save, feedback you send, and messages you submit to support.
Information collected automatically: We may collect device type, operating system version, app version, crash reports, performance data, and basic usage information needed to keep the app working properly.
Cookies and similar technologies: If any web-based pages, links, or service components use cookies or similar technologies, they are used only for essential functionality, security, or basic analytics where permitted. We do not use cookies for advertising or cross-site tracking in the app experience.
All AI processing for Velno is performed exclusively on our own internal servers. We do not use third-party AI services to process user data. Uploaded images are processed only for the purpose of generating Scene Card information and related text output, and the processing data is deleted after completion. We do not use uploaded content or generated results for model training, fine-tuning, or model optimization.
Depending on your location and applicable law, you may have rights to access, correct, delete, or export your information, and to withdraw consent where processing is based on consent.
If you need help exercising your rights, you may contact us using the contact information below.
We do not sell, rent, or trade user data. We do not share any user-uploaded or user-generated content with any third party. We do not use any third-party AI services to process user data. All AI processing is performed exclusively on our own internal servers.
We may use limited third-party service providers only for cloud storage, server hosting, security monitoring, or basic infrastructure operations. These providers act solely on our behalf and under our instructions. They are bound by contractual obligations to protect data security and are not permitted to use user data for any purpose beyond what we instruct.
Such third parties do not use data for advertising, profiling, AI training, model optimization, resale, redistribution, or their own independent purposes. They do not independently access or use user content except as necessary to perform the services we have requested under our instructions.
By downloading, accessing, or using Velno, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and processing practices described here. If you do not agree with this policy, you should not use the app or should stop using it immediately.
For questions: nhicute1403@outlook.com